Incorporating social media into your measurement program

A critical success factor for best-in-class analyst relations (AR) programs is an appropriate measurement program. A measurement program can help AR managers demonstrate the business value of AR, generate information to improve day-to-day operations, and harvest intelligence valuable to the Sales organization. As social media matures into a regular part of the business communications environment [...]

The Payback for an Analyst Briefing can be Measured in Minutes

As part of the ongoing struggle to convince their management about the value of analyst relations, AR professionals often prove the effectiveness of their AR programs by showing written research with mentions about the vendor. This type of metric is often shortsighted because it does not take into account the verbal delivery of research via [...]