Examples of analysts using blogs for research purposes

icon-social-media-blue.jpgAs we pointed out, analysts are increasingly using blogs as research development platforms so monitoring analyst blogs is a good way for analyst relations (AR) to get insights into analysts’ work-in-progress. With this information in hand, AR teams can then decide whether to join the conversation online or reach out to the analysts for a briefing or inquiry.

 Because relatively few AR teams are monitoring analyst blogs, those AR professionals that use this technique can achieve a competitive advantage by getting in early on developing ideas when they can have the most impact.

 Here are two recent examples of analysts using Continue reading

Published research is only the tip of the iceberg

By Carter Lusher, Strategist

One of the worst things that can happen to a vendor sales representative or a vendor executive is being blindsided by a piece of information that they did not know existed – but should have known. It makes them look uniformed and out of the loop, and can negatively impact the interaction they are currently conducting. Unfortunately for AR teams, industry analyst commentary is a prime source of “gotcha” moments for their companies’ sales representatives, CEOs, CFOs, and the PR staff.

It does not have to be that way. AR programs must work to monitor analyst opinions and commentary and provide relevant, near real-time actionable advice to impacted groups. Unfortunately, when it comes to monitoring analyst opinions, too many AR teams only capture published research notes and press quotes. As the graphic illustrates (click to enlarge), these two forms of analyst opinion are only the tip of the iceberg. There are a number of ways (see list below) that analyst opinions get into the marketplace with more being invented on a seemingly regular basis. 

The problems associated proliferating communications platforms are compounded by Continue reading

Incorporating social media into your measurement program

icon-social-media-blue.jpgA critical success factor for best-in-class analyst relations (AR) programs is an appropriate measurement program. A measurement program can help AR managers demonstrate the business value of AR, generate information to improve day-to-day operations, and harvest intelligence valuable to the Sales organization. As social media matures into a regular part of the business communications environment AR managers will need to start incorporating data from blogs, micro-blogs, social networks, podcasts and so on into their measurement programs. However, because social media is just another form of communications, AR teams should not get too stressed about the implications of this step. Rather, they should just consider this step the logical and not too burdensome evolution of AR measurement. Ways in which social media might fit into an AR measurement program include:

Analyst Opinion Monitoring – This item is the most important because Continue reading

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