A potpourri of observations and comments about the analyst ecosystem and social media

icon-social-media-blue.jpgThis is the Explanation Mark! blog post.

 Analyst leaves Forrester! – The fact that an analyst leaves a prominent firm (in this case Forrester security analyst Natalie Lambert to vendor Citrix) is not news. People change jobs all the time for a variety of reasons. Even in a recession. What is interesting is how open the news has been with the analyst and Forrester tweeting and blogging (e.g., see this post) about it. In the past, analyst firms were loathe to admit that an analyst had walked out the door, only telling clients and others on an individual basis to keep the word from spreading. Luckily that attitude is no longer possible because social media means that the word will get out sooner than later. So kudos to Forrester for being open about the change.

70 new entries in the Analyst Twitter Directory in the last week! – We did two updates to the Analyst Twitter Directory with the result being that the number of analysts in the directory went over 900. You might want to check out the AR Twitter Directory as it has 48 new entries.

Which analysts actually tweet? Pshaw! It doesn’t matter! – After SageCircle tweeted about the Analyst Twitter Directory getting near 900, there was this reply by HCL AR wizard and former Gartnerian @robert_desouza “the correct stat would be how many actually tweet of the 899.” Then HP AR guru @gerryvz tweeted “Yes it would be an interesting project to stack-rank Twanalysts by frequency, insight qual & market influence.” To both twits we say “Pshaw!” That is because ranking all the analysts in the directory by volume or insight is not relevant. What is relevant for AR teams is whether Continue reading

SageCircle AR Podcast for September 1, 2009

SageCircle AR Podcast ArtworkThe AR podcast is a review of the latest news and trends in the analyst ecosystem along with tips and tricks for analyst relations professionals and analyst research consumers. SageCircle strategists Dave Eckert and Carter Lusher co-host this bi-weekly program. You can find all the SageCircle podcasts on our podcast page.

Click here to listen to the podcast on your computer or visit the podcast page to download the MP3 file.  Click here to subscribe to the podcast within iTunes

SCP 8: Table of contents. Numbers in parentheses refer to minutes:seconds when the article starts within the podcast.

(00:00) Introduction

(01:01) News – Altimeter Group – Forrester superstars Jeremiah Owyang and R “Ray” Wang join and expand coverage beyond social media

(05:09) If AR does not respond to an analyst

(09:17) Large firms and why they don’t retain superstar analysts

(12:12) Analysts chattering on Twitter and why Continue reading

Superstars Owyang and Wang joining Altimeter Group is not just about social media

Logo - Altimeter GroupOn August 27, 2009, the Altimeter Group announced (click here for press release) that it was expanding with Deborah Schultz and former Forrester analysts R “Ray” Wang and Jeremiah Owyang.  They join Charlene Li, former Forrester social media analyst and co-author of Groundswell: Winning in a World Transformed by Social Technologies . Here are some salient points about the announcement that we picked up from Altimeter’s briefing for SageCircle: 

  • This is a true firm, not a loose collection of individuals operating under a marketing umbrella
  • They are Silicon Valley-based partners which will permit creation of a coherent team and methodology
  • Their coverage emphasis will be on “emerging technologies” not social media
  • The focus will be on thought leadership and practical applications
  • Their business model will incorporate many traditional analyst firm elements (e.g., vendor selection, training, consulting, and speeches) with the addition of a hands-on lab and a community platform
  • Regularly published, client-only research is not part of the model

Because of the partners association with social media – as analysts, corporate practitioners, and personal usage – the coverage of this announcement will likely give too much play on that aspect. While an important part of Altimeter’s marketing and initial research coverage, SageCircle thinks that focusing on social media misses other more interesting implications of this announcement:

  1. Altimeter has the potential to be a contender (see Boutique Analyst Firms: Pretenders and Contenders) with serious visibility and influence
  2. Altimeter has the potential to grow a serious technology buyer client base, maybe over 50%, unlike most single practitioners and analyst boutiques that rely on vendors for revenues
  3. A technology buyer client base when combined with its vendor selection services should increase Altimeter’s relevance to vendor analyst relations (AR) and other influencer programs
  4. Altimeter has the potential to systematically cover Continue reading

Why large advisory analyst firms don’t seem to mind losing superstar analysts

By SageCircle with special guest contributor Gerry van Zandt

Update 9/24/09 2:05 pm PT: We are receiving links to interesting related posts that we are now adding to bottom of this post.

The recent departure of Forrester analysts R “Ray” Wang (personal-branded blog, Twitter handle) and Jeremiah Owyang (personal-branded blog, Twitter handle) has prompted the usual commentary and hand-wringing around what these departures mean. Questions we’ve heard center around: a) do the departures signal the demise of traditional analyst firms; and b)  and why analyst firms cannot keep their superstars.

Answers: no; and maybe they don’t want to.

Remember that superstars have always been leaving analyst firms. In the 1980s, George Colony and Tony Friscia left Yankee to form Forrester and AMR, and Dale Kutnick left GartnerGroup to launch META Group. In the 1990s, Gideon Gartner left Gartner to create Giga, and a group of Gartner analysts left and launched Jupiter Communications (while a number of Gartner analysts did join Jupiter, they did not co-found it).  These are just examples where the superstars founded what became good-sized firms with many analysts. There are many more examples where superstars have become successful single practitioners or have intentionally kept their firms at a “boutique” size.

There was a similar burst of twittering (in the old fashioned sense of the word) when social media superstar and Groundswell co-author Charlene Li (blogTwitter handle) and two other social media analysts left Forrester Research in the summer of 2008 (see Bursts of analyst departures in a hot research area are not unusual). So was Forrester doomed? Not at all. It still retained Groundswell co-author Josh Bernoff (blog, Twitter handle). It also had a cadre of social media analysts built organically and expanded via the JupiterResearch acquisition, and it had a very promising young analyst who already had high visibility but had not yet achieved superstar status yet – Jeremiah Owyang. Fast forward a year, and Forrester has lost another social media superstar. Oh, woe is them! Not really. The fortunes of large, successful industry analyst firms do not rise or fall based on a single superstar. Forrester still has a large and strong team of analysts covering social media from many different angles. In fact, among the traditional IT and telecommunications analyst firms, Forrester clearly has the best and most prominent social media research coverage. This is partly because it caters to enterprise marketing professionals in both its end-user and vendor client bases, not just the IT department.

So why don’t firms like Forrester or Gartner keep their superstars? In some cases they can’t because the superstar is itching to start their own Continue reading

So you were left off a Wave or Magic Quadrant – what next?

We don't exist according to ForresterIn January 2009, The Forrester Wave™: Community Platforms, Q1 2009 was published. This happened to be the inaugural publication of a Wave for this particular market. The primary author of this Wave was Jeremiah Owyang (bio, Twitter handle, blog) who conducted an incredibly transparent – for a Forrester or Gartner analyst – process for the creation of this Wave (see list of relevant blog posts at the end of this post). Jeremiah’s use of social media gave vendors in this nascent market plenty of opportunity to know what was going on with this research.

As is with the case with any piece of analyst research covering a new, dynamic, and extremely fragmented market only a fraction of the possible vendors can be fit into the time and space available. In this case, it was nine of more than 100 vendors. Neighborhood America, a social networking platform vendor, was left off the Community Platform Wave and did not take kindly to the exclusion. Neighborhood America created a web page, “Why weren’t we included in the Forrester Wave Report?”, to tell its side of the story. They also put a link on their home page (graphic above) to make sure visitors knew to go to the page. The explanation was reasonably well done (SageCircle would have counseled some additional text to provide context) and did not overtly attack either Forrester or the analyst. The latter part is important because an attack would have looked like sour grapes by a sore loser.

This was a very smart step to do. You can see the Community Platforms Wave graphic on Flickr and the PDF of the research note is easily available for free on the web. As a consequence, Neighborhood America prospects might see the graphic or Wave research and decide to drop them from a pending sales opportunity without further information. While Neighborhood America’s response will not get the breadth of readership that a Forrester research note will, it is a useful exercise.

SageCircle does not know the exact details about why Continue reading

SageCircle AR Podcast for August 4, 2009

SageCircle AR Podcast ArtworkThe AR podcast is a review of the latest news and trends in the analyst ecosystem along with tips and tricks for analyst relations professionals and analyst research consumers. SageCircle strategists Dave Eckert and Carter Lusher co-host this bi-weekly program. You can find all the SageCircle podcasts on our podcast page.

Click here to listen to the podcast on your computer or visit the podcast page to download the MP3 file.  Click here to subscribe to the podcast within iTunes

SCP 6: Table of contents. Numbers in parentheses refer to minutes:seconds when the article starts within the podcast.

(00:00)  Introduction

(01:09)  News

(08:26)  Social media gives savvy analysts like Jeremiah Owyang a much greater reach

(11:32)  Starting AR planning for 2010

(14:24)  The next big thing might just be Continue reading

Don’t underestimate the visibility a blog can provide an analyst

An interesting exercise is to compare the relative web traffic between the largest advisory analyst firm (Gartner), the largest IT market research firm (IDC) and a very visible analyst who has his own blog. Using the site comparison feature of Compete here is the graphic showing Forrester analyst extraordinaire and social media poster boy Jeremiah Owyang’s (bio, Twitter handle, blog) personal blog Web Strategy by Jeremiah, Gartner.com and IDC.com:

Traffic comparison Gartner.com IDC.com and Jeremiah Owyang blog 

Click here or on the graphic to enlarge. The top blue line is Jeremiah’s blog, the green middle line is Gartner.com and the bottom orange line is IDC.com. There is not a single month in the past year where Web Strategy by Jeremiah did not receive more unique visitors (an average of 136,000 per month) than Gartner.com and IDC.com combined.

Not an apples-to-apples comparison… and that is the point 

Of course, comparing two very different types of websites, a blog vs. corporate sites, is not an apples-to-apples assessment. Rather this illustrates how a savvy analyst can leverage a personally branded blog to obtain unique access to a broader audience than he could even on the regular research website of a $1.2bn but very traditional analyst firm. This is because the analyst blog is easily Continue reading

Analysts can go around AR using social media

icon-social-media-blue.jpgWhen Analyst Relations Get Social is a short and interesting post by Forrester analyst Jeremiah Owyang (bio, Twitter handle) on the fact that analyst relations professionals should not consider themselves gatekeepers, but facilitators. On this, we at SageCircle completely agree. Frankly, the best AR programs have always had the facilitator attitude.

For those AR programs that still want to be gatekeepers, social media is making it harder and harder to maintain control of every interaction with the analysts. As Jeremiah points out:

 “…For example, I can easily tweet out “anyone in the sharepoint team have have a moment for some questions” and I’d suspect they’d quickly respond in seconds, whether or not the AR person was involved. …”

SageCircle Technique

  • AR programs that currently look at themselves as gatekeepers should reevaluate this position
  • AR needs to embrace social media then experiment and Continue reading

Access to those with access – One reason why end users buy analyst advisory subscriptions

Social CRM: When Registration Pages Go Extinct is an interesting post by Forrester analyst Jeremiah Owyang (bio, Twitter handle) on his Web Strategy by Jeremiah blog. However it is not the content of the blog overall, but a couple of throwaway lines that are relevant to analyst relations (AR) professionals:

“…I’m working on a report called the “Future of the Social Web” and I interviewed quite a few companies like Google, Facebook, Twitter, LinkedIn, Lotus, RWW, Federated Media, Plaxo, Dell, Cisco EOS, Flock, Meebo, Gigya, Intel, Razorfish, Six Apart, and a bunch more to find out the trends in this industry. There’s probably less than 10 people in the world that have access to all these teams, executives and thought leaders, and I’m taking advantage of it. …”

I don’t think that Jeremiah is bragging about his access, but rather it is his typical – and rare – transparency about how he goes about his job as an analyst. What is interesting is the number of vendors that Jeremiah has access to for his research. Because of this litany of access, Jeremiah’s factoid can be leveraged by AR as part of its executive sponsorship building efforts and spokespeople training.

One of the selling points that end-user advisory analyst firms (e.g., Gartner and Forrester) make to their enterprise IT manager prospects is that their analysts have access to top vendor executives and thought leaders in the industry. Furthermore, not only do they have access, it is part of their job to take the time to leverage that access. Savvy analysts are adept at name dropping when chatting with existing clients (it helps renewals) and when on a prospect call with one of the firm’s sales representatives. IT executives and IT managers value the analysts’ broad access to vendors – and their IT peers.   Analysts can provide an integrated point-of-view that the IT manager client does not have the time to develop themselves through conversations or reading blogs (see the related story Context, advice, reputation and time: How analysts can thrive in the social media age).

Positioning themselves as having superior access, and the ability to verbally apply this access to a client’s situation, has always been a differentiator of the advisory analysts versus Continue reading

If you have to say you are the market leader, you probably aren’t

Forrester analyst extraordinaire and social media poster boy Jeremiah Owyang (Twitter handle, blog) recently posted a very useful article How to Translate Vendor Talk into Plain English. Besides Jeremiah’s thoughts in the post, there is also a vigorous debate going on in the comments so read them as well.

 While written for enterprise IT managers getting pitched by vendor sales reps, this is a useful post for AR professionals as well.  Not because it necessarily covers new ground (see our posts listed below), but because it is always important to reinforce best practices.  Even the best can fall into bad habits, especially with PowerPoint.

There is one new example that Jeremiah raises that I want to encourage everybody to check carefully and that is “The Fallacy of Vendor Math.”  This concerns vendor claims like “30 of the Fortune 50 are our clients.” Yeah, so? Probably all the vendor’s competitors could make the same claim. 

One last point. If a vendor has to tell an analyst they are the market or industry leader then the vendor probably isn’t the leader. You can save your spokespeople grief by helping them eliminate Continue reading

An update on Twitter and the industry analysts – activity grows

icon-social-media-blue.jpgWith industry analysts continuing to sign up for Twitter handles – we have added 67 names in last two weeks – we thought it was time to do a quick refresher on how analysts are using Twitter.

A significant example you should read is Gartner analyst Jeffrey Mann discussing why he uses Twitter in his blog post Why I Tweet. In a very short post, Jeff covers a lot of ground in terms of the value he gets from Twitter. Here is a killer extract from that post: “I have used it to test out ideas that eventually make their way into this blog or my more formal research notes.” Hmm, that says to me that any AR team that deals with Jeffrey needs to part of that conversation.  How many other analysts are doing the same thing?  Have you done an inquiry with your key analysts?

 Listed below are some tweets that we believe illustrate well the different uses of Twitter by the analysts. Each shows the value of AR teams being on Twitter and following analysts.

 EXAMPLE: Analyst discussing customer information after I tweeted a question to his comment about the customer presentations at a vendor event. This shows a quick and easy dialog finding out what sort of information the analyst prefers

 rwang0 Hearing some very industry specific and solution focused customer presentations at the Progress Software event

rwang0 @carterlusher customers who present their problem, how the tech addressed the solution, & what was the business and tech benefits are best

EXAMPLE: Journalist asking analyst about a vendor announcement. This could signal that the journalist might have a formal interview with the analyst later. Continue reading

Gartner ups the ante on analyst blogging – maybe 50 new bloggers

icon-social-media-blue.jpg

Update 9/15/08 10:30 am PT: Gartner launched the Gartner Blog Network today with 47 analyst blogs (though not all have posted their first post yet). You can find a link and a list of blogs in this post Announcing “Introduction to Blogging for AR,” a special SageCircle webinar

Update 9/12/08 1:43 pm PT: Gartner analyst Andrew Frank (via Twitter) gives us some detail about the launch of the new Gartner blog network: “stay tuned for details from next week’s Web Innovation conference in LA

It took a Forrester analyst (Jeremiah Owyang naturally, first in a tweet and later in a blog post) to give the analyst ecosystem the heads up about an interesting change in policy at Gartner.

Gartner’s Gene Phifer in a blog post about virtualization dropped this intriguing piece of information:

“…Now that Gartner has adopted a Web participation policy for its analyst community, I am allowed to join the blogosphere.  It’s about time! …” 

Later in a response to comments, Gene added in a comment:

“Thanks to all for the welcome aboard. Several of us have been chomping at the bit to get out into the blogosphere. Stay tuned–the last I heard about 50 Gartner analysts will be joining me.

We are still working out some logistical details, so don’t be surprised if we have some sputters at first. For example, I hear that I may be moving my blog to another site. But the good news is that we are now blogging, and you will soon see a large number of Gartner analysts with their own blogs.”

50 more blogging Gartner analysts! This is both great news and scary news for analyst relations (AR) professionals. This is potentially great news because Continue reading

Why is it that more analyst blogging is better?

This morning I got an interesting tweet from Forrester analyst John Rymer (bio, Twitter handle): 

            “@carterlusher why is more analysts blogging better?”

icon-social-media-blue.jpgJohn was responding to my reply to a comment (“Good news, Gartner is allowing analysts to blog @carterlusher will be thrilled”) by Forrester analyst Jeremiah Owyang (bio, blog, Twitter handle).  This comment pointed out Gartner analyst Gene Phifer’s (bio, blog, Twitter handle) post about how Gartner analysts are now permitted to have a personal-branded blog. I don’t know if I was thrilled, but I did say “Excellent, the more analysts blogging the better.” Thus, John’s question.

Hmm, that is a good question. My initial thought was “well of course it’s better because blogging is good.” It took me about two seconds to discard that answer as glib and dumb. The real answer is Continue reading

Forrester analyst comments on Gartner research

icon-social-media-blue.jpgWhile single practitioner analysts or analysts at boutiques will occasionally comment on the research done at the major firms (often in a snide tone), it is rare for an analyst at a major firm to acknowledge something from a major competitor. Forrester’s Jeremiah Owyang (Twitter handle, poster child for tech analysts using social media) does just that in Understanding Gartner’s “Generation Virtual”. Jeremiah – fairly, in a professional tone – highlights the research and points out where he agrees or disagrees with Gartner’s conclusions. My only quibble is that rather than focusing on just the Gartner research, Jeremiah might have also contrasted the Gartnerian model with Forrester’s Social Technographics Ladder.

Bottom Line: One way for major analyst firms to cut through the clutter of the competing voices on the Web could be to Continue reading

Using social media as a research tool is not the end all, be all even for social computing analysts

icon-social-media-blue.jpgIn another example of his radical transparency – at least for an analyst at a major firm – Jeremiah Owyang posted How crowdsourcing helps some – but not all research activities that discusses how he uses both social media-based and traditional Forrester research methodologies. It is an interesting read.

This post provides insights for analyst relations (AR) professionals into how a leading edge analyst is leveraging social media today as a research tool. These insights could prove useful as Continue reading

Answering “10 Questions Analyst Relations Have on Social Media” Part 2

icon-social-media-blue.jpgRecently Jeremiah Owyang, a Forrester analyst that covers social media, spoke to a group of AR and PR professionals at a large vendor in the Silicon Valley about the use of social media. Of course, Jeremiah being Jeremiah, he posted about the meeting in 10 Questions Analyst Relations Have About Social Media. The post is interesting in that Jeremiah did not try to answer the questions he recorded, so SageCircle is going to provide our take on the answers.

The following questions were answered in part 1:

  1. Is social media a medium to influence the influencers?
  2. Are influencers impacted by social media usage of clients, vendors, and media?
  3. Now that many are creating their own messages is message control realistic?
  4. Can AR and PR benefit from listening to social media?
  5. Can AR and PR benefit from using social media to talk?
    .
    Now to questions 6 – 10
    .
  6. How do AR folks, who are traditionally accustomed to deep, often in-person relationships benefit from this? Relationships today are built on more than in-person meetings. This is especially true as both analysts and AR staff become more geographically dispersed. Social media can provide intelligence, insights and actionable information about the analysts that provides the basis for Continue reading

Answering “10 Questions Analyst Relations Have on Social Media” Part 1

icon-social-media-blue.jpgRecently Jeremiah Owyang (bio, Twitter handle), a Forrester analyst that covers social media, spoke to a group of AR and PR professionals at a large vendor in the Silicon Valley about the use of social media. Of course, Jeremiah being Jeremiah, he blogged about the meeting in 10 Questions Analyst Relations Have About Social Media. The post is interesting in that Jeremiah did not try to answer the questions he recorded, so SageCircle is going to provide our take on the answers. 

Some of the questions are addressed to “influencers,” not necessarily only analysts. For our answers we are going to focus on the industry analysts, thought SageCircle does think a lot about the broader influencer landscape (e.g., see Fog of Influence).

  1. Is social media a medium to influence the influencers? Yes, but “influencing” is too narrow an approach. Social media can be great tools for engaging analysts, educating them on important issues, building personal relationships, getting feedback from analysts, and so on. AR teams need to think less that social media is something “special” and more that it is just part of the overall communications toolbox to be used where appropriate depending on the specific task and analyst.
  2. Are influencers impacted by social media usage of clients, vendors, and media? This depends on the analyst. Some are ignoring the whole social media phenomena because they think it is a passing fad, not relevant to their clients, or does not fit into Continue reading

Social media as a channel for analyst conversations

icon-social-media-blue.jpgFreeform Dynamics analyst Dale Vile (Twitter handle) has an interesting post, The importance of the back channel, on the Open Reasoning blog. In the post, Dale discusses the value social media can play in moving public conversations into private channels. Money quote:

“Consider, for example, that while it is obvious when a blog post or a tweet on Twitter sparks an open conversation in public, it is not so obvious when it prompts a private exchange via email, instant messaging, the telephone, or some other mechanism. Indeed, it is quite common in my experience for two related threads to be running in parallel, one in public and one in the private back channel. More commonly, however, the back channel exchanges are spin-off conversations that have their roots in the public discussion, but take it down a different route.”

However, social media is a channel in and of itself for some analysts. Jeremiah Owyang (blog, Twitter handle) from Forrester in a post on Edelman AR pro Jonny Bentwood’ Technobabble 2.0 blog explains:

“I’ll be very clear on this as an analyst. If you want to influence me, be in a conversation and dialog with me, in person, online, and wherever I go.”

Jeremiah is heavy into conversations via comments to his blog and Twitter tweets.

AMR Research disruptive technology analyst Jonathan Yarmis Continue reading

Why analyst relations matter – Analysts do not have time to do all-inclusive research

(After an interesting Twitter-based conversation with Illuminata’s Gordon Haff and former IDC analyst Ida-Rose Sylvester over the use of the word comprehensive, we have decided to use the word all-inclusive instead. )

One aspect of the analyst industry that is not widely known by technology buyers (aka end users, usually IT managers) and vendors is that industry analysts do not have the resources (e.g., time and travel budget) to conduct and publish comprehensive all-inclusive research about a market.  Advisory analysts gather most of their data from client inquiry and vendor briefings.  The major firms do not conduct product evaluations, lab tests against specifications, or quality of service investigations.

 This point was highlighted by Forrester analyst Jeremiah Owyang in Starting the Forrester Wave: White Label Social Networks and Community Platforms about some research he is working on:

 “…I made a call for the vendor product catalog in this market, (and via email and twitter) that document is a detailed index of over 40 vendors in the space, (aprox 50% of the market) and will be available to Forrester clients…”

 “…Due to the rigorous methodology … The Wave will only include several vendors.”

There are two key points here, one is that the vendor catalog is only a subset of the market and, two, the Wave will be a further subset of the vendor catalog the analyst assembled.

For vendors in this market these points should send a shiver down their spines. If they Continue reading

Why analysts matter – “I get asked daily in one medium or another who to buy”

Some analyst relations (AR) managers are lucky in that their executives really get the analysts and their impact on the vendor’s leads and sales deals. Alas, not all AR professionals are so lucky. However, there is a resource to use to educate* executives about the impact of the analysts – the analysts’ own words. For example, here is a throwaway line by Forrester analyst Jeremiah Owyang in Starting the Forrester Wave: White Label Social Networks and Community Platforms:

          “I get asked daily in one medium or another who to buy”

Jeremiah is very good about keeping vendors and end-user clients alike up-to-date on what he is working on via his blog posts. This particular line was not bragging, but explaining one purpose of the Forrester Wave, which is to help technology buyers develop their short list of vendors to invite to a bid. Because it was not the main purpose of the post, I think that makes it even more powerful education tool as it Continue reading

Participate in Jeremiah Owyang’s poll “What do analysts do?”

photo-jeremiah-owyang.jpgForrester analyst Jeremiah Owyang is conducting an interesting survey in  What do analysts do?. I encourage everybody to participate. Details:

“Well of course I have my answer, but I’ve come to realize there’s a lot of misconception out in the market as to what we really do.

Rather than me tell you, I’d want to first learn what you think, so perhaps we, as an industry can better explain our value -and place in the market.

So give it a shot, try to first explain what you think our day job is, then explain the business model. I want open and candid responses, but Continue reading

Examples of analysts using blogs for research purposes

icon-social-media-blue.jpgAs we pointed out, analysts are increasingly using blogs as research development platforms so monitoring analyst blogs is a good way for analyst relations (AR) to get insights into analysts’ work-in-progress. With this information in hand, AR teams can then decide whether to join the conversation online or reach out to the analysts for a briefing or inquiry.

 Because relatively few AR teams are monitoring analyst blogs, those AR professionals that use this technique can achieve a competitive advantage by getting in early on developing ideas when they can have the most impact.

 Here are two recent examples of analysts using Continue reading

Announcing a new “Page” – Analyst Tips for AR

There are many interesting blog posts by industry analysts providing tips to the analyst relations (AR) community on how best to interact with the analyst. This is very useful information for AR professionals, both to improve their AR execution, but also to get insights into their analysts.

For awhile, SageCircle has kept a running list of links to these suggestions in a blog post originally published in early February and then updated periodically. The problem is that this particular post is not easy to find unless you knew to look for it. Starting today we have elevated this information into a “Page” called Analyst Tips for AR. A Page is a non-dated post and always shows up in the “Pages” box, which we have at the top of the left navigation bar. A feature of this Page will be a list of updates. This should make it easier for SageCircle readers to keep up with the tips and tricks that the analysts are offering.

In today’s rather large update we have added 14 34 suggestions from three nine analysts. However, because we got a bit behind in updating the list, there are going to be new links added throughout Continue reading

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