• Recent Posts: Influencer Relations

    Why KCG’s analyst relations awards beat the IIAR’s

    Why KCG’s analyst relations awards beat the IIAR’s

    We used 18,777 data points from the Analyst Attitude Survey to compare the two leading awards for analyst relations teams. Although we found that KCG‘s awards are more useful than the IIAR‘s, both primarily reflect corporate performance rather than that of the AR teams. As a result, there’s very little that AR teams can do better or worse in these […]

    Netscout continues unwise Gartner suit

    Netscout continues unwise Gartner suit

    Netscout and Gartner have scheduled their trial for next July. The case stands little chance of improving Netscout’s value. It does, however, risk harming the reputation of both analyst firms and analyst relations professionals. Over the last weeks, pressure has mounted on Netscout’s lawyers. Netscout claims Gartner’s Magic Quadrant harmed its enterprise sales and that the truth of Gartner’s statements […]

    Is this how the Quadrant lost its Magic?

    Is this how the Quadrant lost its Magic?

    Gartner’s Magic Quadrant is the most influential non-financial business research document. In the late 1980s, it was a quick and dirty stalking horse to provoke discussions. Today it is an extensive and yet highly limited process, based on the quantification of opinions which are highly qualitative. The early evolution of the MQ tells us a lot about the challenge of industry […]

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

Startups can create business value by focusing on industry analysts [Startup Saturday]

rocket-for-startups.jpgThere is great value for startups that sell to corporations or large governments to invest in analyst relations (AR). The analysts can: 

  • Bolster startups’ credibility by characterizing the startup as “viable” or an “up-and-comer”
  • Generate highly qualified leads by placing the startup on buyer short lists
  • Create marketplace exposure and visibility by quotes in the press
  • Illustrate new marketplace trends that validate the startup’s approach

Startups have reported an “explosion of white-hot leads” due to being placed on an analyst firm’s signature research graphic – strong proof that analyst relations’ value can be measured in actual revenues. 

Even if the analysts do not write about the startup, they can have the same effect by talking about the startup. Analysts deliver a significant portion of their research and recommendations – especially helping build short lists for buyers – via inquiries (i.e., telephone-based one-on-one conversations) with their end-user clients. In addition, analysts can raise a startup’s visibility by mentioning the firm during a speech or client teleconference. Therefore, it is important that the startup not measure the success of its AR effort merely by counting the number of times that it shows up in the analysts’ written research.
 
In this context, the interaction with the analysts is an extention of marketing and sales. There is also value for startups in using analysts in a client context to improve their decision making. That will be a subject of a different article.
 
Bottom Line: Because startups are short in the marketing budget department, leveraging the industry analysts’ role with technology buyers can be a cheap — in dollars — method to increasing visibility and leads.
 
Question:  For startups — Have you experienced an increase in awareness and/or leads because you were mentioned by an analyst verbally or in published research?

One Response

  1. […] AR should be a significant investment for emerging companies and how analysts can play a role in building market awareness.  We offered techniques for introducing yourself to an analyst – so let’s be practical about […]

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