• Recent Posts: Influencer Relations

    Join us for the Forum in San José on November 17

    Join us for the Forum in San José on November 17

    Should someone you know be at the year’s most important discussion on analyst relations? We’ll be at the free ARchitect User Forum 2016 in San José, CA, on November 17. Professionals from industry leaders will introduce the sessions: Lopez Research, Digital transformation; IBM, AR in large organizations; Cognizant, Managing analyst events;  Capgemini, AR knowledge management; Wipro, Intelligence-driven relationships; and ARinsights, AR […]

    Take the 2016/17 Analyst Value Survey

    Take the 2016/17 Analyst Value Survey

    The Analyst Value Survey is open! Each year several hundred users of analyst research tell us which analyst firms they use, and which are most valuable. In exchange, they get access to our results webinar, where they discover which firms are delivering the most value in key market segments. You can take part too. Go to AnalystValueSurvey.com and click on […]

    Guess Who’s Looking for Top Talent in Analyst Relations?

    Guess Who’s Looking for Top Talent in Analyst Relations?

    Looking for a new direction in your Analyst Relations career? October is a time when new opportunities pop up in the field. From IBM to Google, we gathered the top US Analyst Relations firms with vacancies needing to be filled. If you’d like to learn more about the opportunity and to schedule an interview, contact these firms directly. However, if […]

    Why KCG’s analyst relations awards beat the IIAR’s

    Why KCG’s analyst relations awards beat the IIAR’s

    We used 18,777 data points from the Analyst Attitude Survey to compare the two leading awards for analyst relations teams. Although we found that KCG‘s awards are more useful than the IIAR‘s, both primarily reflect corporate performance rather than that of the AR teams. As a result, there’s very little that AR teams can do better or worse in these […]

    Netscout continues unwise Gartner suit

    Netscout continues unwise Gartner suit

    Netscout and Gartner have scheduled their trial for next July. The case stands little chance of improving Netscout’s value. It does, however, risk harming the reputation of both analyst firms and analyst relations professionals. Over the last weeks, pressure has mounted on Netscout’s lawyers. Netscout claims Gartner’s Magic Quadrant harmed its enterprise sales and that the truth of Gartner’s statements […]

Kudos for the Oracle AR about analyst support at OpenWorld

Nice gesture by Forrester’s Merv Adrian (bio, Twitter handle, no blog) to give a shout out to the Oracle AR team.

There is also a serious message here for all AR teams planning an analyst event — don’t try and cut off the analysts from the Internet. While you might want them to completely focus on your speakers, the reality is that most people today multi-task. If your content is compelling enough then they will only be checking email occasionally for peace-of-mind. If all the analysts are doing a lot of emails then perhaps the problem is with the agenda or the content, not the fact that there is wireless in the room.

7 Responses

  1. Well said, Carter. Analysts often want to look at vendors’ websites when they speak to grab a detail about what they’re discussing, or to see if the comments are reflected accurately there, or to compare to what a competitor is doing…you get the idea. And in big rooms, they may be collaborating in real time with their colleagues for a broader view – I personally often IM with other analysts during events. It’s better than talking, because it’s less disruptive.

  2. Merv, Thanks for the comment.

    Very practical and sensible reasons why ‘net access is in vendors best interest.

  3. Yes, wireless is nice–actually, I should make a point of saying WORKING wireless is nice–but I’m still amazed at how many vendor analyst events I attend where the AR group hasn’t thought to run powerstrips to the analyst tables. Even with two batteries my laptop won’t run forever, and I then revert to taking handwritten notes. However, I have to tell you, what’s in the handwritten notes never makes it to my knowledge base, since I never get around to typing in my handwritten notes. So when I go back to my notes several months later, for all intents and purposes, the meeting ended when my batteries died.

  4. Hi Guy, Thanks for the comments.

    Sometimes it is something as humble as a powerstrip that makes a critical difference in the success of an event.

  5. From Redmonk’s James Governor, via Twitter:

    monkchips: @carterlusher even more important though- Don’t Make Everything NDA. its called a briefing for a reason. control freakery is not helpful

    monkchips: @carterlusher for vendor briefings wireless, wireless and wireless again. without it a conversation with the market is next to impossible

  6. From Freeform Dynamics’ Martin Atherton via Twitter:

    martinatherton: @carterlusher: wireless. fact of life is that analysts rarely stop working even in sessions. want total focus? do v short sessions!

  7. From Michael O’Malley, VMware’s Director, Analyst Relations & Market Intelligence, via email:

    Hi Carter –

    One of the things we learned at VMworld 2008 was that you need a contingency plan for everything – even wireless coverage! One journalist noted this in a story:

    “But what the journalists and analysts seemed to appreciate the most was something so simple, and yet so many trade shows are missing it: an ample supply of Ethernet cables (wireless connectivity was spotty at best) and power strips as well as several printers at the ready. Such a small thing, and yet it demonstrated an understanding of what is needed for people to get their jobs done.”

    9/19/08 ServerWatch: It’s the Economy, Stupid

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