• Recent Posts: Influencer Relations

    Your pitch to analysts isn’t just about your solution

    Your pitch to analysts isn’t just about your solution

    In pitches to analysts, there are many conversations going on. At one level, there’s a communication about the business solution. There’s also a conversation about the wider market and about the personal credibility of the participants. Sometimes the slides used in pitches are just excuses for the interaction. The slides are used to assess both the market vision of the firm and the […]

    KPMG pushes out 451 in 2017 Strategy Analyst Firm Awards

    KPMG pushes out 451 in 2017 Strategy Analyst Firm Awards

    For the strategic heavy lifting, executives are reaching out to a very wide range of advisors. Gartner heads up the list when we look at the Analyst Value Survey data to find the analyst firms most valued by people who work on strategy. It creates almost 19% of all the value being produced by analyst services around strategy (If CEB, […]

    Save the date for our Analyst Firm Awards

    Save the date for our Analyst Firm Awards

    This year we’re publishing our analyst firm awards more or less monthly. Please put the dates in your diary. If you’re a subscriber to the Analyst Firm Awards, you can also access a webinar for each of these events, held on the final Thursday or each month. January – Global January 18 – Outstanding reports February 17 – Strategy March 15 – Internet […]

    IDC could flourish after IDG’s sale to Chinese consortium

    IDC could flourish after IDG’s sale to Chinese consortium

    As we predicted in our April Fool’s Joke last year, IDC has been sold as part of a Chinese-led purchase that leaves CEO Kirk Campbell at the helm. IDG Capital will take control of the IDG Ventures; China Oceanwide will control IDG and most of IDC, and an independent trustee will take control of IDC’s High Performance Computing (HPC) practice, […]

    Kea Company acquires UK analyst relations consultancy Active Influence

    Kea Company acquires UK analyst relations consultancy Active Influence

    Merger consolidates Kea Company’s position as world’s largest analyst relations consultancy January 19, 2017. London — Kea Company, the world’s largest analyst relations consultancy, today completed its acquisition of Active Influence. Founded in 2010, Active Influence has helped many of the world’s largest technology companies to gain measurable business benefit from their relationships with analyst firms. Founder Richard East has become […]

Gathering data for measuring analyst impact on sales

AR Metrics & MeasurementSageCircle research shows that overall analysts have a significant impact on IT buyers.  However,  each vendor in the community often has only a general perception of how much the analysts have an impact on their sales. Often, the perception is formed more by anecdotal information than systematic research, with stories filtering up from individual sales representatives about analysts negatively influencing deals. Vendors that do systematic research on analyst influence discover the broad and deep influence, both positive and negative, that the analysts have on deals. Analyst relations (AR) teams with a goal to become more strategic should institute a formal program for gathering sales impact data. 

Unfortunately, it is not a simple task to gather sales impact data. If it was easy, then everybody would already be doing so. There are many factors that contribute to the difficulty in gathering sales data including:

  • Multiple types of data
  • Multiple potential sources of data
  • Multiple points within a sales cycle when an analyst could impact a deal
  • Lack of institutional relationship with the company’s leads management and sales teams
  • Lack of skills
  • Lack of formal measurement plan
  • Lack of bandwidth to do the work

While there are these barriers, none of them are so difficult to overcome that AR should not even try to institute a sales impact data program. By taking a phased approach, AR can start the process and add to it over time.

SageCircle can make it easy for AR teams to jump start an sales impact measurement program, either as a stand-alone effort or part of an AR-sales partnership program. We have plan builder workshops, best practices, SageToolsTM, examples and advice ready to help you launch an easy-to-manage program. Give us a call at 503-636-1500 or send an email to info [at] sagecircle.com to arrange a briefing.

SageCircle Technique:

  • Develop a measurement plan to gather sales impact data
  • Gather anecdotal data points from sales representatives who are calling AR for support
  • Identify which leads were generated by analyst commentary by adding questions to the leads qualification script used by the leads management function
  • Use analyst firm account executives to gather information from your Tier 1 analysts
  • Survey the analysts directly on how often they influence sales opportunities
  • Poll your customers, clients, and prospects on how analysts influence their purchasing decisions
  • Add questions about analyst influence to your win-loss analysis process
  • Track sales impact data in analyst relationship management applications like ARchitectTM

Bottom Line: Measuring analyst impact on sales is critical for AR programs to establish credibility as a corporate strategic initiative and to garner additional resources.  No single metric definitively proves analyst impact on company revenues.  Therefore, AR must develop a portfolio of metrics that is both practical to collect and focused on the right measures.  AR teams should select metrics that approach issues from different angles and fit their stage of AR Effectiveness-Typical, Advanced, or Leading Edge.

Question: Do you have a formal measurement programming for gathering sales impact data? If no, why not? If yes, what types of data do you gather and how?

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