• Recent Posts: Influencer Relations

    Is this how the Quadrant lost its Magic?

    Is this how the Quadrant lost its Magic?

    Gartner’s Magic Quadrant is the most influential non-financial business research document. In the late 1980s, it was a quick and dirty stalking horse to provoke discussions. Today it is an extensive and yet highly limited process, based on the quantification of opinions which are highly qualitative. The early evolution of the MQ tells us a lot about the challenge of industry […]

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

    Fersht: some IIAR award-winners “just tick the boxes”

    Fersht: some IIAR award-winners “just tick the boxes”

    Some of the firms mentioned by the IIAR’s analyst team awards fall short of excellence. That’s the verdict of several hundred analysts who took our Analyst Attitude Survey, and of the CEO of one of the top analyst firms. Phil Fersht left the comment below on our criticism of the IIAR awards. We thought we’d reprint it together with the […]

Planning can increase your effectiveness and efficiency by dovetailing activities

Analyst Relations Planning 

“So how am I supposed to make time for this wonderful idea?”

 

This is a common question we get from AR professionals and managers, and it comes from both novices and experienced pros. It is typically asked within the context of a discussion about best practices training or a discrete activity (e.g., “moving the dot,” influencing an analyst conference, doing more client inquiries or experimenting with social media). Granted, if you added up all work associated with the “wonderful ideas” that SageCircle recommends for AR programs, then it would seem pretty daunting. 

However, it is wrong to consider each of these techniques as a standalone activity. Rather one must put each of them into the broader context of other activities. Frankly there should be a lot of overlap among all you do so AR needs to think about how activity A contributes to activity B. For example, working on a response to a Forrester Wave update is also a:

  • Regular “top of mind” touch
  • Opportunity to influence the agenda and content for a future conference
  • Relationship building exercise
  • Chance to influence the analyst’s research priority list for the next year
  • Intelligence gathering about number and type of sales deals the analyst influences
  • And others

What makes this dovetailing of seemingly disparate activities easier is to have an AR strategic and tactical plan that acts as an umbrella for all activities. A good plan will map out many of the activities for the year and that will permit AR to determine what is redundant and can be eliminated. It will also highlight potential gaps that need to be filled.

To learn how to create a killer AR Strategic & Tactical Plan, sign up for SageCircle’s STRATGIC ISSUES: Challenges for the AR Team seminar. This advanced AR seminar is designed for experienced AR staff and managers who need to raise the bar above the fundamentals of analyst relations. The seminar includes a 200+ page book and there is ample time for questions and answers to complement the presentation. At only $995, SageCircle Seminars are a prudent investment to raise the effectiveness and efficiency of AR programs. Click here for more information, the agenda and to register for the March 24-25 session in Cupertino in the heart of Silicon Valley.

SageCircle Technique:

  • AR should adopt a standard process for creating an AR plan (See The process for developing an AR Strategic & TacticalPlan for more details)
  • Examine every activity to ensure it still makes sense, deleting those that have outlived their usefulness
  • Cross-link activities to eliminate redundant efforts
  • Review workloads to identify the amount of time harvested that can be reallocated to new techniques
  • Add new techniques one at a time, cross-linking them with existing activities to make incorporation as time efficient as possible.

Bottom Line: AR teams can improve their efficiency and effectiveness by developing an AR strategic and tactical plan with the appropriate level of detail. This exercise will help AR identify inefficiencies that can be eliminated to make time for more innovative tactics.

Developing an AR Strategic & Tactical Plan involves more than completing a plan template.  AR teams need a process to ensure all aspects of the plan are in place and regularly reviewed.

Question: What is the detail in your AR strategic and tactical plan? Do you try to cross-link activities for efficiency purposes? Do you periodically review all activities to see which ones are no longer relevant?

Follow

Get every new post delivered to your Inbox.

%d bloggers like this: