• Recent Posts: Influencer Relations

    Netscout continues unwise Gartner suit

    Netscout continues unwise Gartner suit

    Netscout and Gartner have scheduled their trial for next July. The case stands little chance of improving Netscout’s value. It does, however, risk harming the reputation of both analyst firms and analyst relations professionals. Over the last weeks, pressure has mounted on Netscout’s lawyers. Netscout claims Gartner’s Magic Quadrant harmed its enterprise sales and that the truth of Gartner’s statements […]

    Is this how the Quadrant lost its Magic?

    Is this how the Quadrant lost its Magic?

    Gartner’s Magic Quadrant is the most influential non-financial business research document. In the late 1980s, it was a quick and dirty stalking horse to provoke discussions. Today it is an extensive and yet highly limited process, based on the quantification of opinions which are highly qualitative. The early evolution of the MQ tells us a lot about the challenge of industry […]

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

Knowing when an analyst is kicking off a research project – one of the paybacks for monitoring social media

icon-social-media-blue.jpgIntelligence about what an analyst is researching is a huge value of monitoring social media (e.g., Twitter, blogs, or social networking sites like LinkedIn). Here are two examples of analysts announcing projects that showed up in my RSS feed this week: 

Debbie Wilson, Gartner, in her blog post Call for Strategic Sourcing Suite Vendors. “Today I am kicking off the Magic Quadrant for Sourcing Application Suites update process – and calling for vendors that should be considered for inclusion.  (I have not decided on inclusion criteria yet – but definitely plan to cover a wider set of vendors than last year’s report … Anyone I left out?” Debbie also discusses why she is broadening her definition of the market and then lists 37 vendors she has already identified.

Greg Young (Twitter), Gartner, in his post New Magic Quadrant Upcoming: Web Application Firewalls. “The Gartner Senior Research Board gave me approval to research a Magic Quadrant on Web Application Firewalls (WAF). The publishing target is Q4.” Greg then goes on to discuss the evolution of the marketplace that justifies the need for a Magic Quadrant.

There are a number of calls to action for analyst relations (AR) professionals whose markets are covered in these posts.  These include:

  • Set up client inquiries with the analysts to learn more about the research projects
  • Make the decision about whether your company should be included in the research report
  • Add a new strategic project to the AR plan if appropriate
  • Launch an effort to influence the criteria of the research
  • Chart out other more detailed steps

The vendors who noticed these blog posts early and then acted would have the competitive advantage over laggards.

SageCircle Technique:

  • Determine which of your most relevant analysts are using some form of social media
  • Set up a monitoring program that utilizes tools like RSS and Tweetdeck for efficiency
  • Get in the habit of checking daily – it only takes a few minutes – for recent analyst comments

SageCircle’s Analyst Social Media Traffic Analysis service can eliminate the work of establishing whether your top analysts are tweeting and blogging. Starting at $195, the service is a bargain. Click here for more information.

The June AR Coffee Talk is on “AR’s Social Media Monitoring.” Click on June 2nd at 9 am PT or June 10th at 12 pm PT to register. 

Bottom Line: AR teams can harvest valuable insights into what their analysts are researching by tracking the analysts’ blog posts, tweets, and other forms of social media. Investing a modest amount of effort in setting up a monitoring program can reap big benefits by giving AR early warning about critical opportunities.

Question: AR – Do you have a social media monitoring program in place? If yes, what actionable insights have you gathered from the analysts’ social media usage? If no, why not?

Get up-to-speed on social media quickly and efficiently with SageCircle’s “Launching an AR Social Media Strategy” Workshop

In this SageCircle AR Workshop, we provide AR professionals with information, tools and insights to make sense of the fast evolving social media scene.  The goal is to help you get up-to-speed on the implications of social media for AR so that you can make the important decision whether and how to add social media to your mix of interactions.

 The next session of the “Launching an AR Social Media Strategy” Workshop will be held on Wednesday, June 17th from 1 pm to 5 pm US Pacific Time in the Silicon Valley. The cost is only $495. Click here to learn more about the workshop and register. You can also contact us at 503-636-1500 or “info [at] sagecircle dot com” to talk with us about the workshop and the full range of SageCircle social media offerings.

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