• Recent Posts: Influencer Relations

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

    Fersht: some IIAR award-winners “just tick the boxes”

    Fersht: some IIAR award-winners “just tick the boxes”

    Some of the firms mentioned by the IIAR’s analyst team awards fall short of excellence. That’s the verdict of several hundred analysts who took our Analyst Attitude Survey, and of the CEO of one of the top analyst firms. Phil Fersht left the comment below on our criticism of the IIAR awards. We thought we’d reprint it together with the […]

    Do the IIAR awards simply reward large firms?

    Do the IIAR awards simply reward large firms?

    The 2016 Institute for Industry Analyst Relations’ awards seem to be rewarding firms for the scale of their analyst relations, rather than their quality. In a blog post on July 6th, the IIAR awarded IBM the status of best analyst relations teams, with Cisco, Dell and HP as runners-up. Together with Microsoft, which outsources much of its analyst relations to […]

Why Twitter is Useful for Analysts

icon-social-media-blue.jpgNot a week goes by where an analyst does not ask SageCircle – typically in response to a query from us if they have a Twitter handle – what is the value of Twitter for an analyst? This is a great question because analysts, like AR, should make intelligent decisions about the use of a new communications tool. While some analysts are heavy users of Twitter, it does not mean they are necessarily effective users. Here is a subset of Twitter uses (in alphabetical order) that analysts typically find constructive. 

  1. Announcing activities (e.g., briefings by vendors) to elicit a response
  2. Building brands, personal as well as for the firm
  3. Developing ideas
  4. Discussing research agendas with clients and non-clients
  5. Exchanging observations with other analysts
  6. Gathering data points
  7. Promoting research publications and events
  8. Starting conversations with enterprise technology users and vendors

Are there uses that are not listed? If so, please leave a comment. 

Which ones are the most valuable? What should be avoided? Please vote by leaving a comment.

Bottom Line: While some analysts have clearly moved Twitter from evaluation to production, many members of the analyst community still look at it skeptically. (Can you remember back to when email was an interruption?) SageCircle recommends that these skeptics seriously experiment with this communications and research tool to determine its proper role in their toolbox.

Question: Analysts – Have you written blog posts where you discuss your use of Twitter? If so, please leave a comment with a link.

2 Responses

  1. Okay, this post finally nudged me to write up how I’ve been using social media (including Twitter): http://securosis.com/blog/mildly-off-topic-how-i-use-social-media

    I see Twitter as the one place I fully mix the personal and professional. On the analyst side, it’s a great place to toss out half baked ideas, make new connections, and have information discussions.

  2. Compare that to a bad choice for new AR staff needing a solid skills foundation and for experienced AR pros wanting a refresher.

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