• Recent Posts: Influencer Relations

    IDC could flourish after IDG’s sale to Chinese consortium

    IDC could flourish after IDG’s sale to Chinese consortium

    As we predicted in our April Fool’s Joke last year, IDC has been sold as part of a Chinese-led purchase that leaves CEO Kirk Campbell at the helm. IDG Capital will take control of the IDG Ventures; China Oceanwide will control IDG and most of IDC, and an independent trustee will take control of IDC’s High Performance Computing (HPC) practice, […]

    Kea Company acquires UK analyst relations consultancy Active Influence

    Kea Company acquires UK analyst relations consultancy Active Influence

    Merger consolidates Kea Company’s position as world’s largest analyst relations consultancy January 19, 2017. London — Kea Company, the world’s largest analyst relations consultancy, today completed its acquisition of Active Influence. Founded in 2010, Active Influence has helped many of the world’s largest technology companies to gain measurable business benefit from their relationships with analyst firms. Founder Richard East has become […]

    Top ten global analysts: 2016’s outstanding research

    Top ten global analysts: 2016’s outstanding research

    2016 produced some outstanding analyst research. We’ve picked the best articles from each of the world’s ten leading analysts firms, as ranked in the 2017 Analyst Firm Awards. Together they show how diverse analysts’ most compelling content can be, including deep quantitative research into mature markets, like cellphones; pointed competitive insight into corporate changes, like Dell’s integration of EMC, and […]

    IDC overtakes HfS in 2017 global Analyst Firm Awards

    IDC overtakes HfS in 2017 global Analyst Firm Awards

    Gartner and Forrester’s leadership is no surprise, but this year IDC has won back third place in our annual Analyst Firm Awards, pushing HfS Research into a still-impressive fourth place. PAC and Ovum have also risen substantially this year, rounding out the top six. In last year’s awards, we saw that firms that could create business leads for their clients […]

    Analyst Value Survey shows deeper frustration with industry analysts

    Analyst Value Survey shows deeper frustration with industry analysts

    I’ve been in New York this week discussing the Analyst Value Survey with both Kea clients and industry analysts. The 2017 report will be available early in January, but the responses show that many users of analysts’ services are reaching out to more firms than before, and are gathering quite uneven value. Firstly, the good news is that many users […]

Forrester adds 20 analysts to Analyst Twitter directory and dozens of contributors to the role-based team blogs

icon-social-media-blue.jpgForrester gives us yet more data that social media is being adopted by the major firms. Twenty additional Forrester analysts were added to Analyst Twitter Directory since the August 14th update. The 58 additions to the Forrester Blog Directory are equally interesting but not as time compressed as we had not updated the directory in some time. Here are some observations.

Research associates are using social media to raise their profiles. Research associates are those folks that do a lot of the grunt work when it comes to analyst research projects. They might get an occasional byline mention, but do not have an entry on the official analyst bio page. We have noticed that some savvy research associates are using blogs and Twitter to start building their personal brands. For instance, the Sourcing & Vendor Management role blog had been dormant all year with zero posts until early July when three new contributors revived the blog. When we started adding the contributors to the Forrester Blog Directory we noticed that none were analysts, rather they were all research associates. In addition, there are some research associates who are also tweeting. We include research associates in the directories because some will be promoted into full analyst status some day.

Not all analysts named as contributing to Forrester blogs are really blogging. We noticed several cases where two or more analysts are on the byline of a particular blog post, but that is the only time that they appear in all the blogs. The blog posts in question were obvious official responses to a major news event and the non-blogging analysts get a byline mention because of that. This can be confusing to AR teams trying to determine who at Forrester is really a blogger. For that reason it is important to do a traffic analysis to determine who really is blogging.

The amount of activity on the Forrester blogs is quite varied. While some blogs average one or two posts per week, others can go a month without seeing any activity. For instance, the Information and Knowledge Management Professionals blog has not seen a real post – a promotion for the podcast by a non-analyst does not count – since July 28. While it is not necessary to blog every day, having a regular post is considered best practice for building visibility and readership.

Of course, Forrester also lost its two most prominent bloggers and twits, R “Ray” Wang (personal-branded blog, Twitter handle) and Jeremiah Owyang (personal-branded blog, Twitter handle). It will be interesting to see if their replacements will be avid social media users and whether Forrester will be evaluating candidates’ current social media usage when making the hiring decisions.

SageCircle Technique:

  • Analyst relations (AR) should engage research associates on social media because they work on relevant research projects. This will also help build relationships with future influencers
  • Teams should keep a finger on the pulse of changing Forrester and other analyst usage of social media

Bottom Line: Just because a number of Forrester analysts have popped up on social media does not mean every AR team needs to jump onto the social media bandwagon right now. It still comes down to whether your relevant analysts are using social media as a means of communicating opinion and as a research tool. However, what these data strongly point to is the importance of having a formal monitoring program that will help the AR team keep its finger on the pulse of change in the adoption of social media by relevant parts of the analyst ecosystem. That way AR will not be taken by surprise when a relevant analyst starts expressing opinions on social media platforms.

Question: AR – have you been surprised by an analyst use of social media?

2 Responses

  1. I’m really on the fence about this one. Most of my analysts at Forrester are in the Information and Knowledge Management group, and I really don’t mind if they don’t blog. I feel like I’m getting more bang for my buck with inquiries and reading the published research and they aren’t giving it away. Maybe I’m just being selfish though?

  2. Carter – In answer to your question “have you been surprised by an analyst use of social media?” I can’t believe some of the stuff that some analysts and independent consultants Tweet. A little more discretion wouldn’t hurt. However, it is telling and sometimes useful.

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