• Recent Posts: Influencer Relations

    Is this how the Quadrant lost its Magic?

    Is this how the Quadrant lost its Magic?

    Gartner’s Magic Quadrant is the most influential non-financial business research document. In the late 1980s, it was a quick and dirty stalking horse to provoke discussions. Today it is an extensive and yet highly limited process, based on the quantification of opinions which are highly qualitative. The early evolution of the MQ tells us a lot about the challenge of industry […]

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

    Fersht: some IIAR award-winners “just tick the boxes”

    Fersht: some IIAR award-winners “just tick the boxes”

    Some of the firms mentioned by the IIAR’s analyst team awards fall short of excellence. That’s the verdict of several hundred analysts who took our Analyst Attitude Survey, and of the CEO of one of the top analyst firms. Phil Fersht left the comment below on our criticism of the IIAR awards. We thought we’d reprint it together with the […]

Make sure to attend relevant Magic Quadrant presentations at Symposium ITxpo Marketplace Theater (part 4 of 7 about Gartner’s Q3 AR Call)

Gartner’s Analyst Relations team holds a quarterly conference call for the analyst relations (AR) community. SageCircle occasionally will post about the call, but for this particular call there was so much information that we have a seven-part series to highlight details and provide commentary. See below for links to all seven posts.

Logo - Symposium 2009One of the recommendations that the Gartnerians gave on the AR Call was to attend some Magic Quadrant (MQ) presentations at the ITxpo Theater. This is a suggestion that we heartily endorse.

AR professionals are probably so tired of thinking about the MQ and arguing with the analysts – especially if the update project was relatively recent – that it would be easy to blow off this opportunity. However, attending a presentation like this can provide some excellent opportunities to gather some insights such as:

  • How analysts tend to position the research to end-user clients
  • How analysts engage their end-user clients when answering questions about the MQ
  • Intelligence when the MQ might be updated
  • Intelligence about how the market criteria are evolving
  • Intelligence about how the analyst might rearrange the dots if it has been many months since the last update

SageCircle Technique:

  • AR teams should identify and prioritize which MQ presentations to attend
  • AR should chat with the end users after a presentation to learn more about how they use the MQ as a decision support tool for purchasing decisions

Gartner’s Magic Quadrant and its younger sibling the Forrester Wave can impact billions of dollars of corporate IT purchases. Some IT vendor executives put too much emphasis on “moving the dot,” which drains resources from the overall AR plan. Other vendors decide to ignore these signature research pieces, missing an opportunity to leverage an effective marketing channel. SageCircle’s Magic Quadrant: “Moving the Dot” webinar will provide you with insights about the MQ and Wave, a framework for deciding what priority to give a MQ/Wave campaign, and best practices for achieving your objectives. Click here for more information and to register for the next session on October 5, 2009 at 8 am US Pacific Time.

Bottom Line: The normal interactions between analysts and vendors on a Magic Quadrant update do not reflect how end users perceive and use the MQ. Attending a MQ presentation at Symposium can provide AR with valuable insights that will assist in planning the next “moving the dot” campaign.

Question: AR – Do have your Magic Quadrant ranked as a major initiative in your AR Strategic & Plan or do you handle MQ updates as an ad hoc activity? Gartner Analysts – Do you like to have vendors sit in on MQ presentations at Symposium?

  1. Prepping for Gartner Symposium
  2. Don’t bring your CEO to Symposium and expect to brief the analysts
  3. Cost optimization at Symposium will be a critical thread to follow for vendors
  4. Make sure to attend relevant Magic Quadrant presentations at Symposium ITxpo Marketplace Theater
  5. The CIO Panel is reason enough to attend the AR Forum at Symposium
  6. Evidence Sidebar – Gartner needs to discuss end user inquiry data points
  7. Gartner’s updated Vendor Research Escalation Process

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