• Recent Posts: Influencer Relations

    Netscout continues unwise Gartner suit

    Netscout continues unwise Gartner suit

    Netscout and Gartner have scheduled their trial for next July. The case stands little chance of improving Netscout’s value. It does, however, risk harming the reputation of both analyst firms and analyst relations professionals. Over the last weeks, pressure has mounted on Netscout’s lawyers. Netscout claims Gartner’s Magic Quadrant harmed its enterprise sales and that the truth of Gartner’s statements […]

    Is this how the Quadrant lost its Magic?

    Is this how the Quadrant lost its Magic?

    Gartner’s Magic Quadrant is the most influential non-financial business research document. In the late 1980s, it was a quick and dirty stalking horse to provoke discussions. Today it is an extensive and yet highly limited process, based on the quantification of opinions which are highly qualitative. The early evolution of the MQ tells us a lot about the challenge of industry […]

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

2009 the year that was in the analyst ecosystem

2009 was interesting to say the least when it came to the analyst ecosystem and the analyst relations (AR) community. Now is good time to step back and do a quick review of what happened in 2009 to prepare for looking ahead to 2010. Luckily for us, we have a lot of content to draw upon as SageCircle has become the definitive source of analyst ecosystem news and commentary. In 2009 we published over 250 blog posts with over 1,000 comments. Many of the blog posts started with information from the community, both analysts and AR, with almost all the comments coming from the community. 

People are still very interested in the analysts – SageCircle’s blog gets about 25,000 unique visitors per month, which is pretty good for such a narrowly-focused blog. However, we always get a huge spike in readership whenever there is news about the analyst firms (e.g., layoffs and M&A). News related posts are also the ones that typically get the most comments, links, and tweets. 

The recession has been brutal, but not fatal for firms – Early 2009 was very tough for analyst firms with layoffs by at least 13 firms, cancelation of events, and plummeting consulting revenues. However, unlike the last recession, there have not been any prominent firms that went out of business. We checked the SageCircle newsletters from the previous tech recession (roughly 2001-03) and every month we were reporting on the shuttering of some analyst firm. That has not been the case this time around. In addition, the second half of 2009 has seen reports of firms starting to see improved revenues and event attendance starting to recover.

Social media’s adoption by the analyst ecosystem has been expanding, but lumpy – The number of analysts and AR professionals on Twitter has more than doubled in the last year – but that does not mean that Twitter is being heavily used. There are more blogs being written by analysts, but that does not mean the number of unique visitors is high or the quality of the content is great. Is AR using blogs? Nope, there are only a handful of AR blogs. There are a few interesting communities/social networks, but nothing widespread has happened yet on this front. 

M&A yes, consolidation no – While the CEOs of the two publicly traded firms consistently mention an aggressive acquisition strategy at investor events, there were only three acquisitions of note: TowerGroup by Corporate Executive Board, AMR by Gartner, and Strategic Oxygen by Forrester. This is very light when you consider that in the latter half of the 1990’s there were an average of 15 M&A events per year. Because the barriers to entry in the analyst market are so low there are actually more analyst firms now than at the beginning of the year if you count single practitioners and boutiques. Several new firms were launched in the wake of layoffs at larger firms.

Enterprise IT managers continue to sign up for advisory analyst services – Even though many people in the blogosphere and press breathlessly proclaim that that the analyst firms are so 20th Century, somebody forgot to send the memo to the buyers of IT and telecommunications at large enterprises. For instance, even in the midst of this recession, Gartner has added over 1,000 large enterprises (defined as $1bn or more in revenues) to its client base in 2009.

The AR-Sales Partnership concept draws interest – One of the most discussed topics around SageCircle has been the concept of a formal AR-Sales Partnership. We have been getting inquiries from vendors of all sizes and markets about the pros and cons of this idea. While we have not seen a lot of formal AR-sales efforts in 2009, we think all the discussion presages active launches in 2010.

Bottom Line: The analyst ecosystem is constantly evolving in response to the economy and changing technology. Keeping a finger on the pulse of this change is critical for any member of the ecosystem from AR to analysts to research consumers.

Question: What do you think were some of the interesting developments in the analyst ecosystem in 2009?

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