• Recent Posts: Influencer Relations

    Do the IIAR awards simply reward large firms?

    Do the IIAR awards simply reward large firms?

    The 2016 Institute for Industry Analyst Relations’ awards seem to be rewarding firms for the scale of their analyst relations, rather than their quality. In a blog post on July 6th, the IIAR awarded IBM the status of best analyst relations teams, with Cisco, Dell and HP as runners-up. Together with Microsoft, which outsources much of its analyst relations to […]

    Unmaking fruit salad: 6 ways to help analysts segment markets

    Unmaking fruit salad: 6 ways to help analysts segment markets

     It’s a common challenge for providers: some new or fast-changing market contains very different solutions. Clients want either apples or oranges, but the analyst research reads more like fruit salad. As new solutions come into old markets, or as analysts try to squeeze hot new solutions into their less-exciting coverage areas, it’s increasingly hard for users of analyst research to make […]

    Control in Analyst Attitude Surveys

    Control in Analyst Attitude Surveys

    Because a lot of analysts take part in our Analyst Attitude Surveys, we are able to offer clients what we call a control group. In the language of research, a control group is a group of people who don’t get the treatment that we want to measure the effectiveness of. For example, most firms might be focussed on a top tier […]

    Time for a new direction in AR measurement?

    Time for a new direction in AR measurement?

    Worldwide, Analyst Relations teams are committed to fostering the best information exchange, experiences and trusted relationships with tightly-targetted global industry analysts and influencers. Sometimes the targeting is too narrow and analysts are treated inhumanly. However, the technology buying process is transforming and so must the benchmarking of analyst relationships. There’s already a long-term transformation of analyst relations. Over one-third of technology […]

    I see IDC as just part of the M&A process

    I see IDC as just part of the M&A process

    The April Fool’s posts from the IIAR and this blog about the future sale of IDC showed more than levity. The changing dynamics of analyst value are producing big shifts in the ways in which analyst insight is consumed, and the growing understanding of the role of business development is also channeling and constraining the growth and mergers of analyst […]

Highly recommended – Participating in the Gartner Quarterly AR Call on January 7, 2010

The topic we hear analyst relations (AR) professionals and other vendor staff talk the most about is Gartner. There is always something brewing about the Gartnerians’ business model, research methodology, product management and policies that gets under the skin of AR pros around the globe. While there is widespread feeling in the AR community that Gartner does not listen to us, we think that a productive use of an hour is participating in the Gartner Quarterly AR Call and telling the Gartner executives exactly what is on your mind. With a variety of GVPs and VPs participating, we think that AR pros should give these executives the benefit of the doubt that they will listen to well reasoned observations with positive suggestions about how to correct the situation. To register, click here.

This particular AR community will be a little more — and a little less – interesting than most. More interesting because the focus is on the details of how AMR is going to be integrated into Gartner (click here for a round up of SageCircle posts on the AMR acquisition by Gartner). Less interesting if AMR is not relevant to your AR program or if you are not an enterprise research client of AMR.

This particular call should also prove to be interesting to enterprise (aka end user) clients of AMR Research. While the focus is on issues of interest for AR professionals, enterprise clients of AMR should be able to pick up important intelligence about what is happening with their favorite AMR analysts and that could impact contract renewal decisions.

Replay of the webinar “SageCircle Analysis of Gartner’s acquisition of AMR Research” is now available. To receive a link and password to watch a streaming version of the webinar please email “info [at] sagecircle [dot] com”. Please include your job title and company name. Agenda:

  • Basics of the deal
  • SageCircle Analysis of AMR’s and Gartner’s Motivation
  • Highlights from Gartner December 3rd AR Community Call
  • Commentary on Points from Gartner AR Community Call
  • Recommendations for Research Clients
    • Enterprise
    • Vendors
  • Recommendations for Vendor AR Teams

—- Text from Gartner’s email —-

Dear Colleague:As promised during our Continue reading

Gartner acquires AMR Research – roundup of posts

SageCircle has published a number of posts concerning the acquisition of AMR Research by Gartner, Inc. This blog post will be a convenient go-to place for a roundup of other SageCircle articles. The posts are listed in reverse chronological order.

In addition to this public information, SageCircle Advisory and Online SageContent Library received a SageFlash with deeper analysis and more recommendations. Furthermore, many clients used the event as the trigger for an inquiry with a SageCircle strategist to discuss the implication of AMR being swallowed up by Gartner.

  1. Highly recommended – Participating in the Gartner Quarterly AR Call on January 7, 2010
  2. Ovum ups the ante in campaign to recruit AMR analysts and sales representatives
  3. Analyst departures start at AMR Research
  4. Questions from the SageCircle webinar on Gartner’s acquisition of AMR Research
  5. Special offers for AMR Research’s clients, sales professionals and analysts
  6. Announcing the SageCircle free webinar on Gartner’s acquisition of AMR Research
  7. Gartner Acquiries AMR Research for $64m

Replay of the webinar “SageCircle Analysis of Gartner’s acquisition of AMR Research” is now available. To receive a link and password to watch a streaming version of the webinar please email “info [at] sagecircle [dot] com”. Please include your job title and company name. Agenda:

  • Basics of the deal
  • SageCircle Analysis of AMR’s and Gartner’s Motivation
  • Highlights from Gartner AR Community Call
  • Commentary on Points from Gartner AR Community Call
  • Recommendations for Research Clients
    • Enterprise
    • Vendors
  • Recommendations for Vendor AR Teams

What should you do if one your top ranked analyst firms is involved in a merger & acquisition event?

SageCircle is your hotline for breaking analyst newsM&A will be part of the analyst ecosystem in 2010 and beyond. Whenever there is a significant event in the analyst market, SageCircle clients receive an immediate SageFlash with analyis and recommendations on the steps research consumers and AR should do. In addition, Advisory clients can schedule a phone-based inquiry to discuss how to apply these steps to their particular situation. We can do individual calls as well as a teleconference for an enterprise’s or vendor’s entire team.
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Non-clients can quickly and easily sign up for a two-hour Advisory Hour Block for only $495. Please give SageCircle a call at 503-636-1500 if you want to discuss the implications of this layoff.

The evolution of the IT analyst industry – a fireside chat

Focusing on the IT analyst business, its beginnings and weaknesses in the original model bringing technology and business together over the course of the last 20 years.

Panelists: Jonathan Yarmis with Gideon Gartner and Carter Lusher

Click here or on the graphic to play the video

SageCircle AR Podcast for December 15, 2009

SageCircle AR Podcast ArtworkThe AR podcast is a review of the latest news and trends in the analyst ecosystem along with tips and tricks for analyst relations professionals and analyst research consumers. SageCircle strategists Dave Eckert and Carter Lusher co-host this bi-weekly program. You can find all the SageCircle podcasts on our podcast page.

Visit the podcast page to download the MP3 file or listen to the episodes on your computer.  Click here to subscribe to the podcast within iTunes

SCP 15: Table of contents. Numbers in parentheses refer to minutes:seconds when the article starts within the podcast.

[00:00]  Opening

[01:06]  News – Gartner acquires AMR Research

[09:10]  How likely is it that Gartner will retain AMR analysts and sales representatives

[14:37]  Interview with Datamonitor-Ovum Research Fellow Jonathan Yarmis about his role

[21:06]  How the new Datamonitor-Ovum will encourage collaboration between Continue reading

Ovum ups the ante in campaign to recruit AMR analysts and sales representatives

Tip o’ the hat to the tipsters who sent in information about this Ovum news

Updated 12/16/09 1:32 pm PT – Added photo of truck outside Gartner’s HQ

Here is the Ovum truck making the rounds around Gartner main offices on Top Gallant Road in Stamford, CT (click on the picture to enlarge). Carter’s office use to be on the second floor nearest Top Gallant Road. Carter says that this truck would be quite visible from any of the window offices.

Please read the comments below. A Guerilla Billboards staffer mentions that a member of Gartner’s legal team came out and told the driver to get lost. Interesting.

As SageCircle reported in Special offers for AMR Research’s clients, sales professionals and analysts Ovum is one of the firms that is making a play for AMR’s sales and analyst staff. This is a common tactic by competing firms immediately after the announcement of a sizeable acquisition. However, offers like these do not necessarily result in the pickup of key staff because there is little effort put into the campaign. Usually there is just an announcement on the poaching firms’ websites and maybe a few phone calls to staff at the targeted firm.

Ovum has demonstrated that it is willing to increase the stakes by actually investing in getting the attention of the staff at the targeted firm. SageCircle has received reports about the rolling billboard that Ovum put on the streets of Boston to circle the Gartner and AMR Research offices (see picture). While this technique is likely a modest expense it does demonstrate that Ovum is serious about expanding its presence in the US market where it has a relatively small presence. In addition, it is a nifty publicity stunt sure to get some notice.

This development could work to the advantage of enterprises and vendors looking to wrap up contracts before Continue reading

Analyst departures start at AMR Research

12/10/09 9:35 am PT – Initial post

SageCircle received a credible tip and subsequently confirmed that AMR Research VP Lora Cecere, who managed a team of analysts on how to drive greater value from the supply chain, is leaving AMR. At this point we do not know the circumstances, e.g., whether Lora left voluntarily or was part of a downsizing due to Gartner’s acquisition. SageCircle had received reports that Lora was one of AMR’s top producers. Lora had been at Gartner from 2000-02.

This comes in wake of the Gartner SVP of Research Peter Sondergaard’s announcement that all analysts had been given offer letters to stay with the new AMR. This could be the case of an analyst deciding not to join the new firm or AMR doing some downsizing prior to the official takeover by Gartner to spare the new owners the task of laying off analysts they said they would retain.

If you have tips about analysts who are leaving AMR Research or related research areas at Gartner, please send them to “info [at] sagecircle [dot] com” and we will confirm them before posting them.

Replay of the webinar “SageCircle Analysis of Gartner’s acquisition of AMR Research” is now available. To receive a link Continue reading

2009 the year that was in the analyst ecosystem

2009 was interesting to say the least when it came to the analyst ecosystem and the analyst relations (AR) community. Now is good time to step back and do a quick review of what happened in 2009 to prepare for looking ahead to 2010. Luckily for us, we have a lot of content to draw upon as SageCircle has become the definitive source of analyst ecosystem news and commentary. In 2009 we published over 250 blog posts with over 1,000 comments. Many of the blog posts started with information from the community, both analysts and AR, with almost all the comments coming from the community. 

People are still very interested in the analysts – SageCircle’s blog gets about 25,000 unique visitors per month, which is pretty good for such a narrowly-focused blog. However, we always get a huge spike in readership whenever there is news about the analyst firms (e.g., layoffs and M&A). News related posts are also the ones that typically get the most comments, links, and tweets. 

The recession has been brutal, but not fatal for firms – Early 2009 was very tough for analyst firms with layoffs by at least 13 firms, cancelation of events, and plummeting consulting revenues. However, unlike the last recession, there have not been any prominent firms that went out of business. We checked the SageCircle newsletters from the previous tech recession (roughly 2001-03) and every month we were reporting on the shuttering of some analyst firm. That has not been the case this time around. In addition, the second half of 2009 has seen reports of firms starting to see improved revenues and event attendance starting to recover.

Social media’s adoption by the analyst ecosystem has been expanding, but lumpy – The number of analysts and AR professionals on Twitter has more than doubled in the last year – but that does not mean that Continue reading

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