• Recent Posts: Influencer Relations

    Fersht: some IIAR award-winners “just tick the boxes”

    Fersht: some IIAR award-winners “just tick the boxes”

    Some of the firms mentioned by the IIAR’s analyst team awards fall short of excellence. That’s the verdict of several hundred analysts who took our Analyst Attitude Survey, and of the CEO of one of the top analyst firms. Phil Fersht left the comment below on our criticism of the IIAR awards. We thought we’d reprint it together with the […]

    Do the IIAR awards simply reward large firms?

    Do the IIAR awards simply reward large firms?

    The 2016 Institute for Industry Analyst Relations’ awards seem to be rewarding firms for the scale of their analyst relations, rather than their quality. In a blog post on July 6th, the IIAR awarded IBM the status of best analyst relations teams, with Cisco, Dell and HP as runners-up. Together with Microsoft, which outsources much of its analyst relations to […]

    Unmaking fruit salad: 6 ways to help analysts segment markets

    Unmaking fruit salad: 6 ways to help analysts segment markets

     It’s a common challenge for providers: some new or fast-changing market contains very different solutions. Clients want either apples or oranges, but the analyst research reads more like fruit salad. As new solutions come into old markets, or as analysts try to squeeze hot new solutions into their less-exciting coverage areas, it’s increasingly hard for users of analyst research to make […]

    Control in Analyst Attitude Surveys

    Control in Analyst Attitude Surveys

    Because a lot of analysts take part in our Analyst Attitude Surveys, we are able to offer clients what we call a control group. In the language of research, a control group is a group of people who don’t get the treatment that we want to measure the effectiveness of. For example, most firms might be focussed on a top tier […]

    Time for a new direction in AR measurement?

    Time for a new direction in AR measurement?

    Worldwide, Analyst Relations teams are committed to fostering the best information exchange, experiences and trusted relationships with tightly-targetted global industry analysts and influencers. Sometimes the targeting is too narrow and analysts are treated inhumanly. However, the technology buying process is transforming and so must the benchmarking of analyst relationships. There’s already a long-term transformation of analyst relations. Over one-third of technology […]

Gartner’s Hype Cycle – Anticipate and Influence

Tip o’ the hat to Hill & Knowlton Global Technology Practice Director Josh Reynolds (bio, blog) for getting the ball rolling on how to approach the Hype Cycle. I met Josh early summer 2007 at Buck’s of Woodside (famed and quirky Silicon Valley hangout for venture capitalists and digerati) to discuss his ideas for influencing the Hype Cycle. Josh’s ideas were quite provocative and no doubt he can see a bit of their DNA in this piece of SageContentTM. I have not seen how Josh evolved his ideas into best practices, but perhaps he will post them on the H&K ARcade AR blog sometime in the near future.

As we mentioned in Thinking about Gartner’s Hype Cycle, the Hype Cycle is the most read piece of Gartner signature research by its clients, but it is often ignored by the vendor community because it does not directly rate vendors’ products or impact today’s sales opportunities. However, this is shortsighted as the Hype Cycle is influential on future IT strategies and budgets. As a consequence, vendors should be investing time into the Hype Cycle today in order to have an impact two to three years down the road.

There are three broad categories that AR teams have to work on: flattening the curve, speeding progress, and ensuring that their company is considered an exemplar for a particular technology, service, or technique on a Hype Cycle. This post will focus on the first category.

Flattening the Curve – One problem that vendors face when a technology or service is mentioned on one of the Hype Cycles is that the Peak of Inflated Expectations can get so high that there is a backlash.  This can completely derail a promising market before Continue reading

Thinking about Gartner’s Hype Cycle

As AR professionals focus (obsess) on the Gartner Magic Quadrant and Forrester Wave as primary targets for influencing, an important signature research deliverable is often overlooked – Gartner’s Hype Cycle (click graphic to see a larger version). This point is driven home by the fact that is takes a fair amount of work to find a vendor reprint of any Hype Cycle, whereas you can easily find MQ and Wave reprints starting on the first Google search results page. This vendor attitude is unfortunate because Gartner says that the Hype Cycle is the most read/download type of research, even more than the Magic Quadrant. However, because the Hype Cycle does not directly compare products and rarely even mentions vendors in passing, it is easy for vendors not to give Hype Cycles a high priority.

The Hype Cycle might take on additional visibility in October 2008 if Gartner and the Harvard Business School Press (HBSP) promote the new book, Mastering the Hype Cycle: How to Choose the Right Innovation at the Right Time by Jackie Fenn and Mark Raskino, as effectively as Continue reading

Analyst firms’ editorial calendars

Here are the links to the editorial calendars for Gartner and Forrester that we mentioned during the just completed Coffee Talk. Note: After I asked on Twitter, The451 ICE’s service director sent me a link to ICE’s upcoming research.

Gartner Editorial Calendar for Magic Quadrants and MarketScopes Don’t forget that at the end of July, the Gartnerians are going to expand their editorial calendar to include planned research other than MQs and Marketscopes.

Forrester Planned Research This page defaults to showing only the planned research for you role. Click on “Show all documents,” which is just Continue reading

SimpleSeating – online tool for creating seating charts for analyst summits

Jonathan Eunice (bio, Twitter, blog), principal analyst at Illuminata, sent along a tip about Simple Seating. A quick scan reveals that it might be a really useful tool for those in charge of planning an analyst event. We think it is a best practice to leave nothing to chance when it comes to who sits with who at an analyst summit or analyst conference. However, creating a seating chart can be a major time sink and a massive pain. Maybe this online tool can make it easier.

Tip o’ the hat to Jonathan for the tip.

Avoid like the plague – Using pseudo-Magic Quadrants in your analyst briefing presentations

After completing the in-depth Magic Quadrant series I was going to give this topic a rest for awhile. That is until I saw this tweet:

 

jowyang is the twitter handle of Forrester social media analyst extraordinaire Jeremiah Owyang. Jeremiah joined Forrester only last October and already he has seen so many vendors use a pseudo-Magic Quadrant that he is commenting on it. Can you imagine how bored and annoyed with this graphic other analysts that been around longer must be? I have seen pseudo-MQs that I swear were built on the idea of who is the leading vendor among left-handed IT managers who buy technology on Tuesdays in Guam.

Don’t get me wrong, I think the competitive landscape slide should be a component of almost every presentation made to IT industry analysts. There is no better opportunity to Continue reading

Sorry ‘Net searchers, you will not find a Forrester Magic Quadrant

We track the search terms people use that leads them to the SageCircle website and blog for SEO purposes. It is interesting the number of times that people search for some variation of Forrester Magic Quadrant. This reinforces our point that “Magic Quadrant” is a brand name that is become a generic description. However, this is very dangerous for vendors as we pointed out in Kleenex, Frisbee, and Magic Quadrant – what do they have in common? AR teams should always be on the lookout for colleagues that are using Magic Quadrant inappropriately and eliminate that usage before it causes you embarrasment in front of an analyst.

Gartner changes the date of the next Quarterly AR Call

Gartner has moved this week’s Quarterly Gartner Analyst Relations Call back by one day. It is now on Thursday, June 19th. They also changed the time, making it a single session at 11:30 am to 12:30 pm EDT.

I think this is great, because the AR Call no longer conflicts with SageCircle’s webinar on Spokesperson Best Practices for Analyst Interactions (click here to register). It is being held at 8:30 am and 4 pm US Pacific Time. There is still time to sign up.

Meanwhile, over on Twitter, Gartner PR maven Andrew Spender (click here to follow on Twitter) announced that Gartner has a new section on its Research Methodologies. While Continue reading

Follow

Get every new post delivered to your Inbox.