• Recent Posts: Influencer Relations

    Saying farewell to David Bradshaw

    Saying farewell to David Bradshaw

    A funeral and celebration for David Bradshaw (shown left in this 2000 Ovum awayday photo, arm raised, with me and other colleagues) is to take place at West Norwood Crematorium, London SE27 at 2.45pm on Tuesday 23rd August and after at the Amba Hotel above London’s Charing Cross Station, on the Strand. David considered that that Ovum in that incarnation was […]

    David Bradshaw 1953-2016

    David Bradshaw 1953-2016

    David Bradshaw, one of the colleagues I worked with during my time as an analyst at Ovum, died on August 11. He led Cloud research in Europe for IDC, whose statement is below. David played a unique role at Ovum, bridging its telecoms and IT groups in the late 1990s by looking at computer-telecoms integration areas like CRM, which I […]

    AR managers are failing with consulting firms

    AR managers are failing with consulting firms

    Reflecting the paradoxical position of many clients, Kea’s Analyst Attitude Survey also goes to a wide range of consultants who play similar roles to analysts and are often employed by analyst firms. The responses to the current survey show that consultants are generally much less happy with their relationships with AR teams than analysts are. The paradox is that as […]

    Fersht: some IIAR award-winners “just tick the boxes”

    Fersht: some IIAR award-winners “just tick the boxes”

    Some of the firms mentioned by the IIAR’s analyst team awards fall short of excellence. That’s the verdict of several hundred analysts who took our Analyst Attitude Survey, and of the CEO of one of the top analyst firms. Phil Fersht left the comment below on our criticism of the IIAR awards. We thought we’d reprint it together with the […]

    Do the IIAR awards simply reward large firms?

    Do the IIAR awards simply reward large firms?

    The 2016 Institute for Industry Analyst Relations’ awards seem to be rewarding firms for the scale of their analyst relations, rather than their quality. In a blog post on July 6th, the IIAR awarded IBM the status of best analyst relations teams, with Cisco, Dell and HP as runners-up. Together with Microsoft, which outsources much of its analyst relations to […]

Mastering the Hype Cycle – Highly recommended for different reasons for different audiences

Gartner’s Hype Cycle (official definition) is a research graphic that is far more useful than the Magic Quadrant, even if it is not as visible as the MQ. While it is not obsessed over like the MQ, Gartner has built a franchise around the Hype Cycle with the annual July spate of around 90 Hype Cycle research notes.   These cover an average of 1,300 technologies and the related graphics are used in many conference presentations.

While the Hype Cycle provides valuable insights into how technology is adopted, Gartner has not provided much insight into the Hype Cycle itself. This is not all that unusual for IT industry analysts firms that are focused on cranking out topical research papers rather than teaching their clients and the marketplace about how to use the research. There is the “Understanding Gartner’s Hype Cycles” research note that accompanies the annual Hype Cycle series of research notes. However, there is only so much understanding that can be crammed into 12 to 14 pages. That is why this new book on the Hype Cycle has the potential to very useful.

Mastering the Hype Cycle: How to Choose the Right Innovation at the Right Time (Harvard Business Press, $19.77 + S&H on Amazon) is by Hype Cycle creator Jackie Fenn and colleague Mark Raskino. The book has two goals. First is to ensure that the reader is completely conversant about what the Hype Cycle is and is not. The second is provide insights into how the Hype Cycle can be used by innovation champions inside corporations to make sure that innovations are brought in at the right time.

“Part 1: The Hype Cycle” does a thorough job of explaining the Hype Cycle with lots of stories to illustrate points. Even somebody as familiar with the Hype Cycle as Continue reading

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